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Staying With Us

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Questions about staying with us as we’ve adjusted operations due to COVID-19? Visit our Family FAQ page here. 

ROOM REQUESTS

The House is unable to accept reservations. Because of this, when a room request is submitted by a family or a hospital social worker, families are placed on a waitlist for the date they are expected to arrive. Once placed on the waitlist, a Family Support Coordinator will contact the family 24-48 hours prior to the date they plan to arrive to confirm room availability.

Guest Eligibility

Patients must:

  1. Be 21 years of age or younger*
  2. Be undergoing active medical treatment at a local hospital
  3. Reside 25 miles or more from the House

*Patients over 21 with certain medical conditions may be eligible to stay at the House. Please contact the Family Support office 302-428-5317 before submitting a request.

  • Check-ins are typically between 9:00 am and 8:30 pm Sunday-Thursday and 9:00 am-4:30 pm Friday. Check-ins outside of these hours must be pre-approved prior to arrival
  • One room per family with a maximum of 5 guests (including infants and children) per room
  • Adults 18 and older, including the patient, must submit and clear a background check prior to check-in

Families with patients being treated at Nemours Children’s Hospital, Delaware may self-refer by submitting a room request using the following links:

Submit a room request – English

Presentar una solicitud – Español

Same day room requests for Nemours’ families must be submitted by a Nemours’ hospital social worker. Families may not self-refer for a same-day check-in.

Families with patients at all other hospitals must speak with a hospital social worker to discuss requesting a room at the House.


HOTELS

It is important to have a back-up plan for alternative lodging in the event our House is full and we are unable to accommodate your family. If we are unable to confirm a room for your family, you may be offered options with one of our local hotel partners who offer families a discounted rate.

Hotels on Concord Pike

Hotel Name/Address Rate/Discount Booking details
Double Tree by Hilton
3.3 miles from the House
4727 Concord Pike
Wilmington, DE 19803
302-351-5504 (Sales Office)
302-478-6000 (Front Desk)
$89+ tax per night Discount code: Ronald McDonald House Charities (RMHC) or Ronald McDonald House of Delaware (RMHDE)
Call the sales office to make reservations Monday-Friday
Call the front desk to make reservations Saturday-Sunday
Home2Suites by Hilton Glen Mills
7.7 miles from House
75 Applied Bank Blvd
Glen Mills, PA 19342
610-358-4716 (Front Desk)
$65+ tax per night Discount code: Ronald McDonald House Charities (RMHC)


DELAWARE EXPRESS

Families traveling to or from the Ronald McDonald House using Delaware Express may be eligible for a discount. Please contact our Family Support Services office at 302-428-5317 for the profile ID code. Families will be responsible for making their own reservations and any payments due to Delaware Express.


DIRECTIONS

From the North or the South

From the north or south on I-95, exit 8 at US 202 north (Concord Pike); North on US 202 to Route 141 (approximately 1.5 miles); turn left on Route 141 (Powder Mill Road); go straight through the second traffic light (do not take the exit for Route 141); the Hospital is straight ahead through the gates at the next traffic light. To get to the Ronald McDonald House, turn left at the traffic light onto Rockland Road. We are the third driveway on the left.

Or, in Pennsylvania, follow US 202 South (Concord Pike) to Route 141 (Powder Mill Road); right on Route 141; go straight through the second traffic light (do not take the exit for Route 141); Nemours Children’s Hospital, Delaware is straight ahead through the gates at the next traffic light. To get to the Ronald McDonald House, do not go through the Hospital gates at the traffic light, turn left instead onto Rockland Road. We are the third driveway on the left.

From the West

Route 41 South to Route 48; Route 48 to Route 141; left on Route 141; travel a mile and a half, making a right at the second light onto Children’s Drive. Nemours Children’s Hospital, Delaware is straight ahead through the gates. To get to the Ronald McDonald House, do not go through the Hospital gates at the traffic light, turn left instead onto Rockland Road. We are the third driveway on the left.

Or Via Rt. 52

Rt. 52 South to Rt. 141 North (left hand turn); turn right onto Children’s Drive, left onto Rockland Road. (Children’s Drive and Rockland Road intersect at the entrance to the Hospital), turn left into the third entrance on Rockland Road.

From Southern New Jersey

From the Delaware Memorial Bridge, take I-95 North and follow the above directions for I-95.

From Northern New Jersey follow I-295 South or New Jersey Turnpike to US 322 West (Commodore Barry Bridge); after the bridge, take I-95 South and follow the above directions for I-95.

© RMHC

The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

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