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Frequently Asked Questions

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What is the mission of the Ronald McDonald House of Delaware?

The Ronald McDonald House of Delaware serves families with seriously ill children by enabling access to medical care and providing a place that offers comfort, hope and togetherness.

What is Ronald McDonald House of Delaware?

The Ronald McDonald House of Delaware provides a “home-away-from-home” for families of seriously ill children who need a place to stay while their child receives treatment from an area hospital. A family may stay at our House whether the child is hospitalized or receiving outpatient treatment.

The Ronald McDonald House also operates Ronald McDonald Family Rooms located in Christiana Hospital and in Nemours/Alfred I. duPont Hospital for Children.

Are all Ronald McDonald Houses connected?

Ronald McDonald Houses are owned and operated by local chapters of Ronald McDonald House Charities® (RMHC), based in Oak Brook, Illinois. Each local chapter is licensed by McDonald’s Corporation and operates as an IRS-designated 501(c) 3 not-for-profit organization. While all chapters are part of the overall RMHC system, each is managed at the local level by a Board of Directors and is dependent upon its own fundraising and support from the surrounding community.

What does Ronald McDonald House do for families?

The Ronald McDonald House provides a safe and welcoming environment for families of seriously ill children, from newborns to age 21. It is a gathering place for families facing similar situations to find support and comfort from each other, often, establishing lifelong friendships. A family may stay at our House whether the child is hospitalized or receiving outpatient treatment.

What does a family staying at Ronald McDonald House of Delaware receive?

Each family that checks into the House has a private guest room with a private bathroom, phone with voice mail, and TV. Ten wheelchair accessible rooms are also available. All guest rooms have wifi, and common areas include 5 computers with free access to the internet. The House provides washers and dryers, a fitness center, four different playrooms, multiple kitchens for families who wish to prepare their own meals, a movie theater, and an outdoor playground. Every evening a hot meal is served by a volunteer group and on weekends, breakfast is provided.

How is the House operated?

The Ronald McDonald House of Delaware is an independent, community-supported, 501(c) 3 not-for-profit organization. A 24- member Board of Directors governs the Ronald McDonald House of Delaware. This Board is responsible for policymaking, governance and financial oversight. The Board is comprised of community, medical, and McDonald’s representatives. The Board hires the President and CEO, who manages ongoing operations including staffing, public relations, strategic planning and fundraising. In addition to the full-time staff of 15, 2 part-time staff, and weekend staff, we have more than 430 volunteers who cover daily and weekly shifts at the House and help with fundraising events.

How much does it cost a family to stay at the Ronald McDonald House of Delaware?

Families are asked to donate $15 per night; however no family is ever turned away due to the inability to pay. On average it costs $72 a night to operate each guest room. In 2019 our average room donation was $3.84.

What is a Ronald McDonald Family Room?

A Ronald McDonald Family Room provides families of seriously ill children with a quiet, peaceful space, in the hospital, where they can rest and unwind. These rooms, located at both Christiana Care and Nemours/Alfred I. duPont Hospital for Children, are located just steps away from neonatal and pediatric intensive care units. Our Family Room at duPont Hospital for Children includes showers and three overnight sleep rooms. In 2019, 9,372 families visited one of our Ronald McDonald Family Rooms.

Who provides the funding to support Ronald McDonald House of Delaware?

The majority of funding needed to operate the Ronald McDonald House is provided by communities served by the House- like individuals, corporations, foundations, and civic groups. Each House raises funds in a variety of ways, including special events, major gifts, annual fund, grant requests, direct mail, planned giving, and Pop Tab programs. The Ronald McDonald House is also a partner agency with United Way and receives donor-designated funds. View our most recent audit. (For an accessible version of this document, contact Marketing & Communications Coordinator Erin McGrath at e.mcgrath@rmhde.org)

How can I help?

Donate – There are many ways to support the House. For additional information, contact Barbara Loeslein, Development Director, at 302-428-5331 or b.loeslein@rmhde.org.

Volunteer – Get involved! We always need volunteers at the House and for our special events and fundraisers. For more information contact Sara Funaiock, Volunteer Manager, at 302-428-5340 or s.funaiock@rmhde.org.

Collect Household Items –  wish list items are always accepted. Click here for the most current list.

Host a House Activity – Plan an activity for our families. These can include arts and crafts, game nights, parties, music, etc. For more on hosting an activity, contact Sara Funaiock, Volunteer Manager at  s.funaiock@rmhde.org or 302-428-5340.

Meal Program – Prepare and serve a dinner or weekend breakfast for families. Volunteers provide the meal, prepare it, and serve it buffet style to the families. To learn more, please see the meal page or contact Katie Johnson, Operations Director, at k.johnson@rmhde.org or 302-428-5320.

Request a Speaker – We love to bring speakers out to area businesses and organizations to talk about the Ronald McDonald House. Contact Carol Sayles to schedule a speaker 302-428-5314 or c.sayles@rmhde.org.

Little known facts about our House:

  • The number of families served in 2019 was 1,695
  • The average length of stay was 9.9 days in 2019
  • No one is turned away due to an inability to make a donation

Top Medical Reasons families visit the House are for:

  • Orthopedics/Orthopedic surgery/Dwarfism
  • Cardiac
  • Neonatal Intensive Care Unit (NICU)
  • Neurology
  • Cancer and Blood Disorders
© RMHC

The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

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