Frequently Asked Questions

Featured Image

Page Content

What is Ronald McDonald House of Delaware?

The Ronald McDonald House of Delaware provides accommodations for families with seriously or chronically ill or injured children who travel to area hospitals for medical treatments.  The children range in age from newborn to age twenty one.  The Ronald McDonald House also operates Ronald McDonald Family Rooms at Bayhealth Medical Center, Christiana Care, and Nemours/Alfred I. duPont Hospital for Children.

Are all Ronald McDonald Houses connected?

Ronald McDonald Houses are owned and operated by local chapters of Ronald McDonald House Charities® (RMHC), based in Oak Brook, Illinois. Each local chapter is licensed by McDonald’s Corporation and operates as an IRS-designated 501(c)3 not-for-profit organization. While all chapters are part of the overall RMHC system, each is overseen at the local level by its own Board of Directors and is supported by individuals, organizations, businesses, and foundations within the local community.

What does Ronald McDonald House do for families?

The Ronald McDonald House provides safe and comfortable accommodations in a caring environment.  In additions, the Ronald McDonald House allows families to find a strong support system, establishing friendships with other families facing similar situations. A family may stay at our House whether the child is hospitalized or receiving outpatient treatment.

What does a family staying at Ronald McDonald House of Delaware receive?

Each family that checks into the House has a private guest room with a private bath, phone with voice mail, and TV. Wheelchair Accessible rooms are also available. In addition, the House is equipped with three computers with internet, WiFi, fitness center, four different playrooms, 5-station kitchen, library, media room, and outside playgrounds. Every evening volunteer meal groups provide a hot meal, and breakfast is provided on weekends.

How is the House operated?

The Ronald McDonald House of Delaware is an independent, community supported, 501(c)3 not-for-profit organization. A 30- member Board of Directors governs the Ronald McDonald House of Delaware. This Board is responsible for policy making, governance and financial oversight. The Board is comprised of community, medical, and McDonald’s representatives. The Board hires the President and CEO, who manages ongoing operations including staffing, public relations, strategic planning and fund raising. In addition to the small staff of 13, we have more than 415 volunteers who cover daily and weekly shifts at the House. Volunteer also provide help during our major fundraising events.

How much does it cost a family to stay at the Ronald McDonald House of Delaware?

Families are asked to donate $15 per night; however no family is ever turned away due to the inability to pay. On average it costs $72 a night to operate each guest room. In 2015 our average room donation was $3.72.

What is a Ronald McDonald Family Room?

In 1998 we expanded our programs to include the first Ronald McDonald Family Room in Delaware located at Christiana Care. We currently operate Ronald McDonald Family Rooms at Bayhealth Medical Center, Christiana Care, and Nemours/Alfred I. duPont Hospital for Children. The Family Rooms are located just steps from neonatal and pediatric intensive care units. These rooms are designed to be a quiet, comfortable place for families to rest, enjoy refreshments. Our Family Room at duPont Hospital for Children also includes showers and three overnight sleep rooms, where families can have a place to sleep and  be steps away from their child. In 2015, 20,086 families visited one of our 3 Ronald McDonald Family Rooms.

Who provides the funding to support Ronald McDonald House of Delaware?

The majority of funding needed to operate the Ronald McDonald House is provided by communities served by the House-  individuals, corporations, foundations, and civic groups, to name a few. Each House raises funds in a variety of ways, including special events, major gifts, annual fund, grant requests, direct mail, planned giving, and Pop Tab programs. The Ronald McDonald House is also a partner agency with United Way and receives donor designated funds. To view our most recent audit please click here.

How can I help?

Donate – There are many ways to support the House. For additional information, contact Barbara Loeslein, Development Director, at 302-428-5331 or b.loeslein@rmhde.org.

Volunteer – Get involved! We always need volunteers at the House and for our special events and fundraisers. For more information contact Sara Funaiock, Volunteer Manager, at 302-428-5340 or s.funaiock@rmhde.org.

Collect Household Items – Donations of pantry and wish list items are always accepted. Click here for the most current list.

Host a House Activity – Plan an activity for our families. These can include arts and crafts, game nights, parties, music, etc. For more on hosting an activity, contact Sara Funaiock, Volunteer Manager at  s.funaiock@rmhde.org or 302-428-5340.

Meal Program – Prepare and serve a dinner or weekend breakfast for families. Volunteers provide the meal, prepare it, and serve it buffet style to the families. To learn more, please see the meal page or contact Katie Johnson, Operations Director, at k.johnson@rmhde.org or 302-428-5320.

Request a Speaker – We love to bring speakers out to area businesses and organizations to talk about the Ronald McDonald House. Contact Carol Sayles to schedule a speaker 302-428-5314 or c.sayles@rmhde.org.

Little known facts about our House:

  • We occupy a 57,000 square foot three-story building.
  • The average length of stay is 6.69 days.
  • No one is turned away due to an inability to make a donation

Top Medical Reasons families visit the House are for:

  • Cancer/Leukemia/Tumor/Bone Marrow Transplant
  • Cardiac
  • Neonatal Intensive Care Unit (NICU)
  • Comprehensive Outpatient Rehabilitation (CORP) Rehab
  • Orthopedics/Orthopedic surgery/Dwarfism

The House relies on private donations for funding. Volunteers, in-kind and cash donations are always welcome. All donations are used locally.

© McDonald's Corporation

The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

Site by Think it First