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Position Description for: Relief Manager & Guest Services Assistant Position

This job holds two different positions. The team rotates between positions on a weekly basis within the team. For full job descriptions, please contact: c.keesee@rmhde.org

Position:  Guest Services Assistant

Position Summary:  Responsible for greeting and the orientation of all families at the Ronald McDonald House of Delaware during their assigned shift.

Primary Duties/Responsibilities:  Responsible for the Guest Services of the House including the greeting of all families, answering phone calls, check ins/outs and assisting guests with questions.

Position Reports To:  Relief Manager/Manager on Duty

__X_ Nonexempt                ___ Exempt (check one)              

Hours:  Saturday- 9:30-6:30, Varied hours to cover for Guest Services Coordinator.

Position:  Relief Manager

Position Summary:  Responsible for operations of the House during time he/she is covering for the Resident Manager or Operations Director.  Responsibilities include property management, guest relations and volunteer relations.

Position Reports To: 

_X_ Nonexempt                  ___ Exempt (check one)

Hours: Varies depending on position that is being covered.

Typical weekend shifts are Friday 6:00pm to Saturday 6:00pm and/or Saturday 6:00pm to Sunday 7:30pm. Position requires overnight stay in the relief manager room.

Email resume and cover letter to jobs@rmhde.org to apply.


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