Position Description for: Relief Manager & Guest Services Assistant Position
This job holds two different positions. The team rotates between positions on a weekly basis within the team. For full job descriptions, please contact: c.keesee@rmhde.org
Position: Guest Services Assistant
Position Summary: Responsible for greeting and the orientation of all families at the Ronald McDonald House of Delaware during their assigned shift.
Primary Duties/Responsibilities: Responsible for the Guest Services of the House including the greeting of all families, answering phone calls, check ins/outs and assisting guests with questions.
Position Reports To: Relief Manager/Manager on Duty
__X_ Nonexempt ___ Exempt (check one)
Hours: Saturday- 9:30-6:30, Varied hours to cover for Guest Services Coordinator.
Position: Relief Manager
Position Summary: Responsible for operations of the House during time he/she is covering for the Resident Manager or Operations Director. Responsibilities include property management, guest relations and volunteer relations.
Position Reports To:
_X_ Nonexempt ___ Exempt (check one)
Hours: Varies depending on position that is being covered.
Typical weekend shifts are Friday 6:00pm to Saturday 6:00pm and/or Saturday 6:00pm to Sunday 7:30pm. Position requires overnight stay in the relief manager room.
Information on volunteer opportunities.