COVID-19 OPERATIONS UPDATES: Room Requests
We are diligently working with our Global organization and hospital partners to safely reopen the House to all families. Our goal is to welcome families into a safe and comfortable environment that will allow them to have access to the care their child needs while continuing to observe the COVID -19 guidelines recommended by the CDC. Our Global organization has approved a phased reopening plan to help our House accomplish this goal.
We are currently continuing a phased reopening of the Ronald McDonald House. We want to ensure that families with the most critical need are prioritized for our services, so until further notice, all room requests must be made by the patient’s hospital social worker. Families will not be able to self-refer.
Families wishing to stay at the House should contact the hospital social work department where the patient is receiving treatment and ask to speak with a social worker: Nemours/Alfred .I. duPont 302-651-4230 or Christiana Care 302-733-2222 press #3.
We appreciate your patience.
HOW TO HELP WHILE SOCIAL DISTANCING
Our House and Programs
We have suspended volunteer shifts, our volunteer meal program, and created a plan for limiting all non-operations staff to work from home. We are taking every necessary precaution we can to protect our current families and our staff.
On September 10, our Ronald McDonald Family Room at the Family Resource Center at Nemours/Alfred I. duPont Hospital reopened for families, with COVID restrictions and guidelines in place.
Our Upcoming Events
- Change the Luck of a Child Telethon originally scheduled for March 24th has been postponed to November 24, 2020. Learn more at rmhtelehton.org
- Kids Superhero and Princess Party originally scheduled for March 21st has been canceled
- Wine Women & Shoes originally scheduled for Thursday, November 5th has been postponed to fall 2021.
How You Can Help
We know many organizations and individuals are struggling with the financial impacts this pandemic is creating. RMHDE relies on the community for support in many different ways, and that need has only increased. We hope you will consider supporting RMHDE with a donation to support our efforts in keeping families together and continuing to provide essential services during this health crisis.
- Make a Financial Gift to our General “Donate Now” Page: Donations made to RMHDE’s general donation page will go to support the ongoing operations-related needs of the House- things like electric, heating, cleaning services, maintenance, and administration- everything we need to keep our doors open for our families. We cannot do it without you. Please make a gift today.
- Create a Facebook Fundraiser
- Ship snacks and supplies from our Amazon Wish List
- Support our “Meals for the House” Program: Community volunteer groups are an essential part of providing meals for families staying at RMHDE. However, due to restrictions volunteer groups are not able to provide this valuable resource, but the need for meals is ongoing. Options include donating to our “Meals for the House” fund, coordinating a catered meal, or providing snacks from our Wish List.
Times: 9 a.m.-5:30 p.m.
Meals for the House
If you are dropping off a scheduled food donation coordinated through our “Meals for the House” program, follow the instructions provided to you by the staff member you worked with (usually Sarah Sommer).
The Ronald McDonald House of Delaware is closed to visitors. Drop in-kind donations (including pop tabs) at the side door. Follow signs in the parking lot that say “DONATIONS.” Drive to your left and there is a bin outside of our double doors. If you need to speak to someone, call (302) 656-4847. We have limited on-site staff and may be unable to meet you at the side door at this time.
We have a large Tupperware container outside the kitchen entrance doors. If your donation fits in this bin, please leave it there. Feel free to leave your name and address with the donation if you wish to receive an acknowledgment letter.
We plan to keep this page updated with the most current information as the situation evolves.
Thank you for helping keep our families together and close to the care they need. Sick children continue to need treatment- and they need their families by their sides- especially now.