
Lance is the Executive Vice President of Automotive & Connected Car Solutions and has responsibility for all things automotive including: Roadside Assistance operations, Connected Car concept development & execution, Development and execution of the Club’s automotive repair strategies, AAA Glass LLC relationship, and AAA Battery Program. Lance is the Chairman of the AAA Glass & Battery, LLC Board of Managers and serves on several AAA National Office and ACP teams.
Lance holds a Bachelor’s degree in Business Management and a Master’s degree in Business Administration (MBA).
Prior to joining AAA Mid-Atlantic in 2003 Lance had 25 years of Automotive Services experience, including senior management responsibilities for all automotive business lines with the California State Automobile Association, now known as NCNU.
His home was Walnut Creek California until 2003 when he relocated with his wife and two children to Berwyn, Pennsylvania.